| 4 | | ---- |
| 5 | | Notes: |
| 6 | | * intro text |
| 7 | | * log in using your eqtitan forum account and password |
| 8 | | * links to some help pages |
| 9 | | * brief info on tickets and how to use ticket related features |
| 10 | | * encourage commenting on tickets to add info |
| | 4 | To use many features, you must [/login log in] using your forum username and password. |
| | 5 | |
| | 6 | |
| | 7 | == What is Trac? == |
| | 8 | Trac is a wiki and project management system that we use to document bugs, problems and feature requests for the game server and website. |
| | 9 | |
| | 10 | Tickets are used to describe and categorize issues and allows for commenting and tracking status as issues are addressed and bugs fixed. |
| | 11 | |
| | 12 | |
| | 13 | = How to Report an Issue = |
| | 14 | |
| | 15 | If you have found a bug or something wrong, you can make a new Ticket to report it. |
| | 16 | |
| | 17 | Before creating a new ticket about an issue, you should try [search: searching] for an existing open ticket relating to your issue or view the list of [query:?status=accepted&status=inprogress&status=new&status=reopened&col=id&col=summary&col=type&col=component&col=expansion&col=client&col=priority&col=status&order=component open tickets] or the [/report View Tickets] link in the menu to view other ticket lists. |
| | 18 | |
| | 19 | To create a new ticket, click the [/newticket New Ticket] link in the menu. |
| | 20 | |
